C-156. Workflow and Productivity Efficiencies with the BDTM Viper Sytem and the BDTM ProbeTec

J. A. MacAfee, M. Guajardo;
Planned Parenthood Mar Monte, San Jose, CA.

Background: From 2005 to 2007 the Planned Parenthood Mar Monte facility at San Jose, California, experienced a significant increase in the number of Chlamydia trachomatis (CT) and Neisseria gonorrhoeae (GC) tests performed after the adoption of the the Becton Dickinson ViperTM System in 2004. Interestingly, although one staff member left our facility at the same time, it was evident that there was no loss of productivity or increased work-burden per remaining staff. In fact, the opposite occurred. A study was initiated to quantitate the productivity improvements. Method: A retrospective analysis was conducted of archived records for the years 2005, 2006 and 2007. Data extracted for each of the 3 years included the number of tests performed, productivity per FTE, the turnaround time to report results, QC records, and a qualitative assessment of personnel operational preferences. Results: The findings showed a strong 26.7%% increase in test volume from 2005 to 2007. The addition of the Viper System allowed the lab to maintain reduced staffing at 2.5 FTE. The productivity per full time equivalent jumped 77% from 65,000 tests in 2005 to 115,388 tests per FTE in 2007. The BD Viper System enabled completion of 460 patient samples at least one hour earlier compared to the previous method. We gained 2.75 hr/ day that allowed re-assignment of technologists to other tasks. Despite the increased work volume contamination events remained infrequent. In 2007, 2080 QC swipes were tested with only 8 positive contamination results (0.38% per year). Conclusion: Adoption of the automated Viper ER system has enhanced operational effectiveness at Planned Parenthood Mar Monte. Successfully, we have increased the number of patient Chlamydia trachomatis (CT) and Neiserria gonorrhoea (GC) tests processed daily, reduced staffing, improved the time to results, and improved personnel satisfaction by the reduction of repetitive transfer steps.